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Grandtree Co., Ltd.
Main categories: Stationery,Sewing procts,Kitchen Items,Office Supply,Make Up Brush

 

Q.  Is it possible to make payments in a currency other than yen?

A.  Payments can only be made in yen.

However, our ordering website displays approximate prices in the desired foreign currency, so you may use that as a reference.

 

 

Q.  What is the turnaround time from order to shipment?

A.  The timeframe varies based on the order volume,

but if we have stock available, orders can be shipped within 1-2 weeks at the earliest.

 

 

Q.  Do you offer options other than EXWK?

A.   We offer FOB. If you have other requests, please don't hesitate to reach out to us.

 

 

Q.  Can payments be made after delivery?

A.  Unfortunately, our company requires 100% pre-payment.